Providing the Tools & Skills
to Optimize your Business!

 

 

 

Information Technology Solutions & Services

The following consulting engagements really showcase the broad range of services we offer through Berkshire Solutions, highlighting your expertise in IT Solutions, Data & Analytics, and Process Optimization. Feel free to contact us, we'd love to discuss, how we can help you!

 

•  SSL Configuration and Troubleshooting

About: Ensuring Secure Website Connections: SSL Configuration for Drupal Websites

Focus: The process of obtaining, installing, and troubleshooting SSL certificates for secure HTTPS connections.

Key Benefits: SSL installation, certificate validation, SSL renewal, and troubleshooting common SSL issues.

 

• Server Configuration and File Permissions

About: Optimizing Server Configuration: File Permissions and Drupal Module Accessibility

Focus: The importance of correct file permissions in server management for ensuring Drupal modules are accessible and functional.

Key Benefits: File permission issues, use of `chmod` and `chown`, server access troubleshooting, terminal commands, and best practices for server security.

 

• SEO Optimization for Drupal Websites

About: Boosting Search Engine Visibility: SEO Optimization for Drupal Websites

Focus: Using the Metatag module and other tools to optimize a Drupal site for search engines and social media sharing.

Key Benefits: Metatag configuration, Open Graph and Twitter Cards setup, content-specific SEO settings, and best practices for improving search rankings.

 

• Drupal Module Installation and Configuration

About: Efficient Module Management: Installing and Configuring Drupal Modules with Composer and Drush

Focus: Troubleshooting issues with module installation, path misconfigurations, and enabling modules.

Key Benefits: Use of Composer for module installation, Drush commands, and debugging module recognition issues.

 

• Marketing Campaign Setup and Execution

About: "Streamlining Marketing Campaigns: Automated Lead Identification and External Messaging"

Focus: The setup of lead generation processes and the management of marketing campaigns, especially with tools like Glasshouse.

Key Benefits: Email marketing setup, lead identification, message handling strategies, automation of campaign workflows, and performance tracking.

 

•  Business Process Documentation and SOP Creation

 About: Improving Efficiency: Business Process Documentation and SOP Development

 Focus: The development of Standard Operating Procedures for recurring tasks such as inbound message handling, lead qualification, and customer follow-ups.

Key Benefits: SOP creation, process standardization, examples of documented procedures (e.g., lead handling, sales follow-ups), and benefits of standardized processes for client satisfaction.

 

• Drupal Theme Customization and Menu Configuration

About: Enhancing User Experience: Customizing Drupal Themes and Navigational Menus

Focus: Troubleshooting and optimizing the Drupal theme and main menu configuration to improve the user experience on the site.

Key Benefits: Menu configuration troubleshooting, sub-link visibility issues, theme customization for better UX, and navigation setup.

 

• VLOOKUP Workbook Setup for Qualitative Analysis

About: Streamlining Data Analysis: Using VLOOKUP for Qualitative Survey Responses

Focus: The creation of a VLOOKUP-powered workbook to analyze qualitative data and calibrate results for better decision-making.

Key Benefits: VLOOKUP formula setup, qualitative data analysis, use of logarithmic scoring, and normalizing data for efficient analysis.

 

• Autotask PSA Integration and Contact Management

About: "Seamless Client Management: Autotask PSA Integration and Contact Management"

Focus: Integration of Autotask PSA into workflows for better contact management and service desk efficiency.

Key Benefits: Importing contacts, updating client information, managing service desk tickets, and automation of recurring tasks.

 

 

 

 

Business Project Examples

• EOS Optimization for Operational Efficiency

Offering: Scaling Business Growth: EOS Optimization for Enhanced Operational Efficiency. A consulting engagement, to focus on optimizing the existing EOS framework for a business, identifying gaps in processes, and streamlining operations.

Key Benefits:

• Identification of inefficiencies in current business processes.

• Aligning core business operations with EOS principles.

• Implementation of improved accountability charts, process documentation, and scorecards.

• Results from streamlining meetings, creating rocks (90-day goals), and optimizing workflows.

 

• Development of EOS Process Implementation

Offering: Building a Solid Foundation: Implementing the EOS Process for Business Growth. The consulting engagement would cover the full process of implementing EOS in an organization, from the initial stages to full adoption.

• Key Benefits:

• Introduction to EOS and how it helps businesses grow.

• Step-by-step breakdown of EOS process implementation.

• Building an accountability chart, creating quarterly rocks, setting up Level 10 meetings, and tracking performance through scorecards.

• Success stories of how EOS has transformed business operations and increased team accountability.

 

Project Attributes & Recent Services Engagements

SSL Configuration & Web Security:

1. SSL certificate installation

2. SSL troubleshooting

3. HTTPS setup

4. Drupal SSL configuration

5. Secure website connections

6. SSL certificate errors

7. SSL for Drupal websites

8. SSL certificate validation

9. SSL renewal

10. SSL configuration issues

Case Study>

 

Drupal Module Troubleshooting:

11. Drupal module installation

12. Metatag module setup

13. Drupal module not recognized

14. Composer for Drupal

15. Drupal module installation path

16. Missing Drupal modules

17. Composer module troubleshooting

18. Drupal Metatag module issues

19. Composer installer paths

20. Enabling Drupal modules with Drush

Process Oriented Case Study >

 

SEO and Metadata:

21. Drupal SEO setup

22. Metatag SEO configuration

23. Open Graph meta tags

24. Drupal global meta tags

25. Twitter card meta tags

26. SEO metadata best practices

27. Search engine optimization for Drupal

28. Meta descriptions and titles in Drupal

29. Social media metadata

30. Drupal SEO modules

 

Server Type and Configuration:

1. Apache server configuration

2. NGINX SSL setup

3. Bitnami Drupal stack

4. Ubuntu server setup

5. VPS server management

6. Linux server administration

7. LAMP stack configuration

8. Server file permissions

9. Server caching setup

10. Virtual private server (VPS) security

 

Terminal Commands & File Management:

11. Drush commands for Drupal

12. Clear Drupal cache via Drush

13. Composer installation commands

14. File permissions Linux

15. Chown and chmod commands

16. SSH server management

17. SSL certificate renewal command

18. Drupal site cache rebuild

19. Terminal-based troubleshooting

20. File directory navigation Linux

 

Website Optimization & Performance:

21. Drupal performance tuning

22. Website speed optimization

23. HTTP/2 setup for websites

24. Content delivery network (CDN) integration

25. Caching strategies for Drupal

26. Image optimization for web

27. GZIP compression setup

28. Database optimization Drupal

29. HTTP status codes troubleshooting

30. Page load time optimization

 

Business Optimization Consulting Services

Business Process Support & Optimization:

1. Business process management (BPM)

2. Workflow optimization

3. Process automation

4. Standard operating procedure (SOP)

5. Business process documentation

6. Process mapping

7. Process improvement strategies

8. Lean business processes

9. Process efficiency

10. Business process reengineering

Case Study>

 

SOP-Related:

11. SOP creation guidelines

12. SOP for IT services

13. SOP writing best practices

14. SOP template creation

15. Procedure documentation

16. Step-by-step business processes

17. SOP for sales processes

18. Standardization of business operations

19. SOP for marketing processes

20. IT service management SOPs

 

Specific to IT and Marketing Processes:

21. IT service process documentation

22. Customer service SOP

23. Sales follow-up process

24. Inbound lead handling SOP

25. Marketing campaign workflow

26. Qualifying leads SOP

27. Email marketing SOP

28. Discovery meeting process

29. Lead nurturing process

30. Customer issue resolution SOP